Privacy policy.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ndwalsh.co.uk (the “Website”).
By using this Website, you confirm you have agreed to the Terms of Service and read and understood this Privacy Policy and Cookie Policy.
Principles that guide this policy:
Private: We will never sell, rent or trade information about you to other companies.
Secure: In accordance with the General Data Protection Regulation (GDPR) we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access.
Necessary: We collect information only for the purpose of providing you with a better service or to give you useful, relevant information.
Personal information we collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we automatically collect information about the individual web pages or products that you view, which otherebsites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.
Additionally when you make a purchase or attempt to make a purchase through the Website, we may collect certain information from you, including your name, billing address, shipping address, payment information, including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. We use Stripe.com as a secure third party payment gateway. We do not store your Credit Card number within the Website. Please refer to Stripe Privacy Policy and Terms of Service for details.
When we refer to “Personal Information” in this Privacy Policy, we are referring to both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud; and
- Occasionally provide you with information or advertising related to our products or services.
You may opt out of any communications at any time via an email we send to you or by emailing or writing to use – see below.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Website. We may use anonymised web analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns.
Sharing you personal Information
We use Squarespace as a web platform and to power our online store. You can read more about how Squarespace and other third parties such as Google and Apple use your Personal Information here: https://www.squarespace.com/privacy.
We also use Google Analytics to help us understand how our customers use the Website -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Google: https://www.google.com/settings/ads/anonymous
- Facebook: https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not make changes to our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a UK or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail flavour@ndwalsh.co.uk or by mail using the details provided below:
N & D Walsh Privacy Compliance Officer
Unit B/5, Westburnmill Industrial Estate
Burnmill Road
LEVEN KY84RA
United Kingdom